Are your team metrics too complex to drive real change? Or are you constantly switching hats throughout your day with no time to focus? In this episode, Dr. Sully Sullivan shares two powerful strategies to simplify operations and improve leadership: setting clear, actionable scorecards and reducing the chaos of context switching.
Learn how a 40% missed-call rate turned into a game-changing lesson in team communication, systems thinking, and the power of small wins. If you’re looking to streamline your practice, lead more effectively, and protect your time, hit play now.
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03:05 – Creating Metrics That Drive Action
06:29 – Realizing the Cost of Missed Calls
08:15 – Focusing on What Really Moves the Needle
10:23 – Building Habits That Deliver Results
13:06 – Leading with Curiosity, Not Control
14:57 – The Hidden Cost of Context Switching
Who is Dr. Sully Sullivan?
Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months.
As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]
Links and Resources
Email: [email protected]
The Millennial Dentist Website: http://millennialdentist.com/
Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist
Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/
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